Poison information centres in Canada

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Find contact information for poison centres in Canada. If your child is unconscious, not breathing or is having a seizure, call 911 immediately.  

Key points

  • Call the Canada-wide toll-free number 1-844-POISON-X or 1-844-764-7669 to contact Poison Control if you think your child has eaten, drunk or breathed something poisonous.
  • The service provided by provincial poison information centres is free.

If your child is unconscious, is not breathing or is having a seizure, call 911 or emergency services right away. If you think your child has eaten, drunk or breathed something poisonous, call your provincial poison information centre. Poison information centres are open 24 hours a day, 7 days a week. The service is free.

When and how to call 911

Use this video to teach your child how to call 911 from any type of phone and ask for help, as well as when they should and should not call 911.


Key tips

  • Teach your child their home address in the event of an emergency
  • Keep emergency contacts in plain sight, including 911 and poison control information

Canada-wide toll-free number

In 2023, Canada introduced one easy-to-remember toll-free number to contact Poison Control.  

Toll-Free: 1-844-POISON-X or 1-844-764-7669  

By calling this number, you will be re-routed to your local poison control centre regardless of where you are calling from in the country. The current provincial numbers remain in service, and you can continue using them. The services provided are available at no cost, 24/7. 

If you are located in Quebec, continue to contact the Centre Antipoison du Québec (1-800-463-5060) directly.

If you are located in Nunavut, continue to contact your local public health unit directly.

Province/Territory Regional contact details
British Columbia & Yukon Telephone: 604-682-5050
Toll free: 1-800-567-8911
Alberta & Northwest Territories Telephone and VOIP: 403-944-1414
Toll free: 1-800-332-1414
Saskatchewan Toll free: 1-866-454-1212
Manitoba Toll free: 1-855-776-4766
Ontario Telephone: 416-813-5900
Toll free: 1-800-268-9017
Quebec Toll free: 1-800-463-5060
New Brunswick Telephone: 911
Atlantic Canada – Nova Scotia, Newfoundland and Labrador and Prince Edward Island Telephone: 902-470-8161
Toll free: 1-800-565-8161
St. John’s Poison Control Telephone: 709-722-1110
Toll free: 1-866-727-1110
Nunavut www.gov.nu.ca/en/health/community-health-centres
Qikiqtani General Hospital Telephone: 867-975-4800
Cambridge Bay (Ikaluktutiak) Health Centre Telephone: 867-983-4500
Rankin Inlet (Kangiqliniq) Health Centre Telephone: 867-645-8300
Last updated: May 14th 2024